Always trim your wick before each use, removing all charred wood from previous burns. If you don’t, the wick may not stay lit long enough to fuel the flame, causing it to extinguish itself. to trim a wooden wick remove all charred wood (we suggest a wick trimmer.
Make sure to allow the wax to melt across the entire diameter of your candle on the first burn- this helps prevent tunneling, which can impact how well the candle burns.
As with any handcrafted product, variances in color and texture of wax and wicks may occur.
Wooden wicks burn differently than cotton—treat it like a burning fire.
Hold candle at an angle when lighting; contact wick with flame for at least 5-10 seconds. This is super helpful if you are having issues with the wick catching fire.
Bic wand lighters or rechargeable arc USB lighters are more ideal than strike matches.
Upon first lighting, allow the wax melt pool to reach the edge of glass before extinguishing to prevent wax tunneling. This may take at least 2-3 hours.
Before each use, trim excess burnt wood on the wick to 1/8-1/4”. This is very important! If not properly trimmed, the wick may not light, or flame may be too high.
If you notice the flame height getting too low after burning for an extended amount of time, it may be necessary to snap off any excess ash or burnt wood along the top of the wick. The flame will then return to its proper optimal height.